Salon Store Manager

Location: Lekki, Phase 1.

Work Schedule: Tuesday to Saturday(9:00am -6:30pm)

Job Summary;

We are seeking a highly organized, proactive, and experienced Store Manager to oversee daily salon operations, manage inventory, support staff performance, and maintain the high standards of the brand. This role is ideal for someone who thrives in a fast-paced environment and has a strong sense of responsibility, leadership, and operational discipline.

Key Responsibilities;

- Oversee daily store operations and ensure a smooth client experience from arrival to departure.
- Enforce salon protocols, SOPs, and ensure all staff adhere to company policies.
- Open and close the salon with full accountability for systems and procedures.
- Manage and monitor stock levels for all salon products, equipment, and refreshments.
- Maintain the inventory register and work closely with suppliers to reorder stock as needed.
- Conduct weekly inventory audits and monthly reconciliations.
- Support onboarding, training, and scheduling of salon staff.
- Act as a key point of contact for team concerns and relay escalations to leadership.
- Ensure team punctuality, appearance, and behaviour align with brand standards.
- Handle client feedback or complaints with professionalism and care.
- Maintain daily, weekly, and monthly operational reports.
- Assist in payroll inputs, attendance tracking, and Workforce platform updates.
- Prepare reports for management and contribute to performance reviews.

Key Skills & Qualifications;

- Minimum of 2 years experience in a similar store/salon/hospitality management role.
- Candidate must reside in Lekki or its environs.
- Excellent organisational and communication skills.
- High attention to detail and problem-solving ability.
- Strong leadership and people management skills.
- Familiar with digital tools like Workforce, Canva, Excel/Sheets, and POS systems.
- Understanding of hair salon operations is an added advantage.