Cal Centre Agent
Lagos, Lagos
Posted 22 days ago
- Company:
- PEFA SOLUTION LTD
- Company Description:
- At PEFA Solutions, we are a dynamic and solutions-driven company with diverse interests in Research, Food Processing, and Consulting industries. Our commitment is to provide innovative and tailored solutions to meet the unique needs of our clients.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Salary: #50,000 net
Work Hours: (Mon - Sun) 9am - 9pm
Work Mode: Hybrid – One Day from the Office)
Key Responsibilities:
Manage incoming and outgoing client communications via calls, WhatsApp, etc, ensuring professional and timely response,
Assist clients with inquiries, product information, and troubleshooting via text and voice messages
Resolve customer concerns and escalate issues when necessary
Maintain accurate records of client interactions and follow up as needed
Ensure the official phone line is always monitored and active during work hours
- Salary:
- ₦50,000.00 Monthly
