Telco Account Manager
Lagos, Lagos
Posted 21 days ago
- Company:
- Work in Nigeria
- Company Description:
- Work in Nigeria is a talent recruitment and headhunting company based in Lagos Nigeria. Our overall goal is to redefine the recruitment sector by sourcing, shortlisting and placing suitable and top-notch talent in for our client’s businesses. At Work In Nigeria, we also provide employability and career advisory support to individuals and career professionals who require expert coaching and guidance with making career decisions. Our focus is ● To become THE platform for finding top talent in Africa. ● To assist companies to find the right talent for their business. ● To be a platform that provides a pool of top talent for recruiters to draw from. ● To reduce the employment scourge in Nigeria
- Contract Type:
- Full Time
- Experience Required:
- 3 to 4 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
•Serve as the lead point of contact for all customer account management matters
•Build and maintain strong, long-lasting client relationships
•Negotiate contracts and close agreements to maximize profits
•Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
•Ensure the timely and successful delivery of our solutions according to customer needs and objectives
•Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
•Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
•Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
•Prepare reports on account status
•Collaborate with sales team to identify and grow opportunities within territory
•Assist with challenging client requests or issue escalations as needed
Requirements
•Proven work experience as an Account Manager, Key Account Manager, Sales Account Manager, Junior Account Manager or relevant role
•Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
•Solid experience with CRM software (e.g. Salesforce, Zoho CRM or HubSpot) and MS Office (particularly MS Excel)
•Experience delivering client-focused solutions to customer needs
•Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
•Excellent listening, negotiation and presentation abilities
•Strong verbal and written communication skills
•BA/BS degree in Business Administration, Sales or relevant field
Location: Lekki
Remuneration: 300,000-500,000
- Salary:
- ₦300,000.00 Monthly
