Community Manager Volunteer

Lagos, Lagos
Posted 10 days ago
Company:
OnIt Innovations Limited
Company Description:
OnIt is revolutionizing access to essential services while empowering informal workers across Africa. As the continent’s leading digital platform for domestic and skilled services, we seamlessly connect users with trusted service providers, making it easier, faster, and more reliable to get things done. But we’re more than just a services platform, we’re a force for economic inclusion. Through our workforce empowerment arm, BlueVarsity, we equip thousands of informal workers, especially women, with digital literacy, vocational training, and workplace skills, transforming gig work into sustainable livelihoods. From laundry and cleaning to admin support and delivery, we are turning everyday skills into dignified careers, creating new income opportunities while enhancing productivity for businesses and households alike. Every service completed on OnIt is a step toward bridging the gap between convenience and empowerment, fostering financial inclusion, and uplifting underserved communities across Africa. We are eager to collaborate with organizations that share our vision of impact-driven growth.
Contract Type:
Remote
Experience Required:
1 year
Education Level:
Bachelor
Number of vacancies:
1

Job Description

We are looking for a dynamic and empathetic Community Manager Volunteer to help us build and nurture a vibrant community of service providers and customers across our platforms — especially WhatsApp, Telegram, and social channels. If you enjoy connecting with people, fostering relationships, and building engagement, this role is for you.

Key Responsibilities:
Manage and grow our WhatsApp and Telegram communities

Engage with members daily to answer questions, share updates, and spark conversations

Organize community activities (challenges, Q&As, mini-events)

Gather feedback and insights to improve our products and community experience

Collaborate with the program and marketing teams to keep community efforts aligned

Moderate groups to ensure a respectful, value-driven atmosphere

Qualifications:
Experience managing online communities or customer-facing roles

Strong communication and interpersonal skills

Empathetic, proactive, and passionate about social impact

Familiarity with using WhatsApp, Telegram, and Facebook Groups for engagement

Organized and comfortable with fast-paced environments