Project Management Officer

Project Governance & Process Management:

Develop and implement project management methodologies, standards, and best practices.
Define and enforce project governance structures to ensure consistency and compliance.
Establish project tracking frameworks, templates, and documentation standards.
Ensure alignment of all projects with the ISP’s strategic goals.

Project Planning & Execution:

Oversee the end-to-end lifecycle of ISP infrastructure and service deployment projects.
Monitor project timelines, resources, and risks to ensure smooth execution.
Work closely with cross-functional teams including Network Operations, Engineering, Sales, and Customer Support.
Conduct project risk assessments and develop mitigation strategies.
Drive adherence to Service Level Agreements (SLAs) and quality standards.

Resource & Stakeholder Management:

Coordinate resources across multiple projects and ensure efficient allocation of technical, financial, and human resources.
Engage with vendors, contractors, and third-party service providers to ensure timely project delivery.
Act as the liaison between technical and non-technical stakeholders, ensuring clear communication and expectations.
Organize and lead project status meetings, reporting progress to senior management.

Performance Monitoring & Reporting:

Develop performance metrics for evaluating project success.
Track and report project performance, identifying trends and areas for improvement.
Generate and present weekly, monthly, and quarterly reports on project statuses and risks.
Conduct post-project reviews and document lessons learned.

Requirements:

HND in Project Management, Engineering, Telecommunications, Computer Science, or a related field.
Project Management certifications (e.g., PMP, PRINCE2, Agile Certified Practitioner) are an advantage.
ITIL certification is a plus