Graduate trainees

Lekki, Phase 1, Lagos

Posted 3 days ago

Company:: Vi-M Professionals Solutions
Company Description:: Vi-M Professional Solutions is a highly tech based firm that renders a range of service some of which include accounting,taxation, audit,financial advisory, HR and administration,management consulting, corporate communication, talent assist, growing business plans among others.
Contract Type:: Part Time
Experience Required:: No Experience
Education Level:: Bachelor
Number of vacancies:: 2

Job Description

The Graduate Trainee program offers an exciting opportunity to fresh graduates to gain hands-on experience across different departments of the bank. Trainees will rotate through multiple roles and functions within the bank to understand various aspects of banking operations and contribute to achieving the bank’s objectives.

KEY ROLES AND RESPONSIBILITIES
1. Training and Development: Participate in comprehensive training programs across various departments to develop a deep understanding of banking products, services, and operations.
2. Client Relationship Exposure: Shadow senior staff in client-facing roles to learn how to manage relationships, understand customer needs, and deliver appropriate solutions.
3. Operational Support: Assist departments in carrying out daily operational tasks such as account management, customer service, loan processing, and risk management.
4. Product Knowledge: Develop in-depth knowledge of the bank’s products, services, and industry best practices to contribute effectively to customer interactions.
5. Process Improvement: Identify inefficiencies or areas for improvement in the current processes and propose solutions to enhance productivity and customer satisfaction.
6. Data Management: Support in managing, analyzing, and maintaining customer and transaction data, ensuring accuracy and compliance with regulations.
7. Compliance and Risk Management: Understand and adhere to the bank’s internal policies, including compliance with regulatory requirements and risk management protocols.
8. Reporting: Assist in the preparation and delivery of regular reports to the management, highlighting operational progress and key performance metrics.
9. Cross-functional Collaboration: Work closely with other departments such as Finance, Marketing, Risk, and Operations to ensure seamless service delivery and operational efficiency.
10. Customer Service Exposure: Gain experience in providing high-quality customer service, responding to inquiries, resolving issues, and ensuring customer satisfaction.