Location:
Lagos, Lagos
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor
Job Description
About Us
Kisha Consulting Limited is a leading Canadian immigration consulting firm dedicated to helping individuals navigate their relocation journey through expert guidance, digital resources, and innovative solutions. At the heart of our work is a deep commitment to excellence, innovation, and long-term client success. We value integrity, professionalism, and a collaborative culture that encourages continuous learning and growth. Join our team and be part of a purpose-driven environment where your skills and contributions truly make a difference.
Job Overview
The Business Development & Client Relations Officer is responsible for driving business growth, maintaining strong client relationships, supporting sales operations, and ensuring smooth communication between the organization and its stakeholders. The role combines strategic prospecting, client engagement, administrative support, and coordination of internal and external communications to help achieve revenue targets and customer satisfaction.
Key Responsibilities:
- Serve as the primary point of contact for clients, providing guidance, updates, and a seamless service experience.
-Handle client concerns professionally, ensuring prompt resolution and high satisfaction levels.
- Foster strong relationships with prospects and clients through clear, transparent, and consistent communication.
- Identify, pursue, and convert new business opportunities through prospecting, lead generation, and networking.
- Implement and support sales strategies and promotional campaigns to enhance client engagement and drive conversions.
- Assist in coordinating sales activities, including scheduling meetings, preparing proposals and documents, and managing communications between internal teams and clients.
- Maintain accurate records of sales activities, client communications, and performance metrics using CRM tools and databases.
- Collaborate with the marketing team to align campaigns with business development goals and increase lead generation.
- Provide administrative support to the sales team by organizing files, drafting correspondence, and liaising with other departments as needed.
- Assist in preparing and presenting sales reports, forecasts, and client feedback to management.
- Track and manage client engagement metrics to inform strategy and performance improvement.
- Conduct industry and market research to identify potential opportunities and stay informed of competitive trends.
- Attend networking events, webinars, and industry conferences to promote the brand and expand business opportunities.
Qualifications:
- Proven experience in a sales coordination or client relationship management role.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 2–4 years of experience in sales, client service, or business development.
- Demonstrated ability to meet or exceed sales targets.
- Excellent interpersonal and communication skills (verbal and written).
- Strong organizational skills with attention to detail and follow-through.
- Proficiency in Microsoft Office Suite and CRM platforms.
- Self-motivated, proactive, and adaptable to changing priorities.
Why Join Us?
At Kisha Immigration, we value creativity, innovation, and collaboration. Join a team dedicated to positively impacting individuals, empowering them to achieve their dreams, and delivering exceptional services worldwide.
Benefits of Joining Us
At Kisha Immigration, we believe in rewarding hard work and fostering a supportive work environment. As part of our team, you will enjoy:
- Remote work flexibility – work from anywhere.
- Meaningful and impactful work in helping individuals achieve life-changing immigration opportunities.
- Competitive Salary: Based on experience, expertise, and skills.
- Health and Well-being: HMO coverage for confirmed full-time employees.
- Work-Life Balance: Birthday leave (one working day off) and other leaves, including annual, exam, maternity, compassionate, and sick leave.
- Employee Growth and Recognition:
* Immigration filing support up to $3,000.
* Partner referral bonuses and commissions.
* Birthday bonus of N20,000
* 13th-month salary.
* Monetary awards for "Kisha Employee of the Year" and "Kisha Team of the Year."
- Collaborative Culture: A focus on work-life balance and fostering teamwork in a supportive environment.
Kisha Consulting Limited is a leading Canadian immigration consulting firm dedicated to helping individuals navigate their relocation journey through expert guidance, digital resources, and innovative solutions. At the heart of our work is a deep commitment to excellence, innovation, and long-term client success. We value integrity, professionalism, and a collaborative culture that encourages continuous learning and growth. Join our team and be part of a purpose-driven environment where your skills and contributions truly make a difference.
Job Overview
The Business Development & Client Relations Officer is responsible for driving business growth, maintaining strong client relationships, supporting sales operations, and ensuring smooth communication between the organization and its stakeholders. The role combines strategic prospecting, client engagement, administrative support, and coordination of internal and external communications to help achieve revenue targets and customer satisfaction.
Key Responsibilities:
- Serve as the primary point of contact for clients, providing guidance, updates, and a seamless service experience.
-Handle client concerns professionally, ensuring prompt resolution and high satisfaction levels.
- Foster strong relationships with prospects and clients through clear, transparent, and consistent communication.
- Identify, pursue, and convert new business opportunities through prospecting, lead generation, and networking.
- Implement and support sales strategies and promotional campaigns to enhance client engagement and drive conversions.
- Assist in coordinating sales activities, including scheduling meetings, preparing proposals and documents, and managing communications between internal teams and clients.
- Maintain accurate records of sales activities, client communications, and performance metrics using CRM tools and databases.
- Collaborate with the marketing team to align campaigns with business development goals and increase lead generation.
- Provide administrative support to the sales team by organizing files, drafting correspondence, and liaising with other departments as needed.
- Assist in preparing and presenting sales reports, forecasts, and client feedback to management.
- Track and manage client engagement metrics to inform strategy and performance improvement.
- Conduct industry and market research to identify potential opportunities and stay informed of competitive trends.
- Attend networking events, webinars, and industry conferences to promote the brand and expand business opportunities.
Qualifications:
- Proven experience in a sales coordination or client relationship management role.
- Bachelor's degree in Business Administration, Marketing, Communications, or a related field.
- 2–4 years of experience in sales, client service, or business development.
- Demonstrated ability to meet or exceed sales targets.
- Excellent interpersonal and communication skills (verbal and written).
- Strong organizational skills with attention to detail and follow-through.
- Proficiency in Microsoft Office Suite and CRM platforms.
- Self-motivated, proactive, and adaptable to changing priorities.
Why Join Us?
At Kisha Immigration, we value creativity, innovation, and collaboration. Join a team dedicated to positively impacting individuals, empowering them to achieve their dreams, and delivering exceptional services worldwide.
Benefits of Joining Us
At Kisha Immigration, we believe in rewarding hard work and fostering a supportive work environment. As part of our team, you will enjoy:
- Remote work flexibility – work from anywhere.
- Meaningful and impactful work in helping individuals achieve life-changing immigration opportunities.
- Competitive Salary: Based on experience, expertise, and skills.
- Health and Well-being: HMO coverage for confirmed full-time employees.
- Work-Life Balance: Birthday leave (one working day off) and other leaves, including annual, exam, maternity, compassionate, and sick leave.
- Employee Growth and Recognition:
* Immigration filing support up to $3,000.
* Partner referral bonuses and commissions.
* Birthday bonus of N20,000
* 13th-month salary.
* Monetary awards for "Kisha Employee of the Year" and "Kisha Team of the Year."
- Collaborative Culture: A focus on work-life balance and fostering teamwork in a supportive environment.
Number of vacancies:
1
Company Description
The company began in practice as a pro bono consultation and guidance service in 2016 before becoming a fully licensed company with an expanded reach and range of clients and services. This company was founded out of the immense passion of helping people find greener pastures and sharing in their joy when their dream becomes a reality.
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