Customer Experience Executive
Lekki, Lagos
Posted more than 30 days ago
- Company:
- DNA Learning Solutions
- Company Description:
- DNA Learning Solutions is a full spectrum Human Capital development provider to businesses in Nigeria and West Africa We specialize in helping private and public sector organisations measurably improve individual and organizational performance.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Gender:
- Female
- Age:
- 26 to 33 years
- Number of vacancies:
- 1
Job Description
Requirements and Responsibilities
• Minimum 2 years of proven experience in similar position
• Act as a beauty lifestyle product consultant to customers
• Offer information about merchandise selection to help customers choose wisely.
• Have deep product knowledge and exhibit familiarity with all product information.
• Proactively engage with customers through various channels to understand their needs and preferences.
• Address customer inquiries, concerns, and feedback promptly and effectively, striving for first-contact resolution
• Encourage satisfied customers to become brand advocates through testimonials, reviews, and referrals
• Maintain accurate and detailed customer records, ensuring confidentiality and compliance with data protection regulations
• OND / HND / Degree
Only candidates located within Lekki, Victoria Island and Lagos axis will be considered
Monthly Net Salary: N 100,000.00
- Salary:
- 100.000,00 NGN Monthly
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