Calling Officer - Nysc Corp Member
Ikeja, Lagos
Posted more than 30 days ago
- Company:
- HRLeverage
- Company Description:
- HRLeverage Africa is the human resource consulting & Workforce Management company you have been looking for. As an HR Company, we are expert in Outsourcing, Recruitment, HR Advisory, Workforce & PEO Services, HRTech, Staffing services , HR for SMEs among others.
- Contract Type:
- Contract
- Experience Required:
- No Experience
- Education Level:
- Bachelor
- Gender:
- Any
- Number of vacancies:
- 2
Job Description
As a Calling Officer, you stand as the first point of contact for any customer who has a question or an issue with the service rendered. Your responsibilities also include calling customers to inform them of the due dates of their loans.
Job Responsibilities
Manage large amounts of incoming phone calls
Provide accurate, valid and complete information by using the right methods/tools
Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
Keep records of customer interactions, process customer accounts and file documents
Contact customers and inform them of their overdue loans.
Inform customers of overdue accounts and amount currently owed
Requirements.
Excellent communication skills.
Problem solving skills.
Ability to multitask, prioritize, and manage time effectively.
Presently serving as a Corp Member
Remuneration.
40,000- 50,000
How to Apply.
Interested and Qualified Candidates should submit their resume to [email protected]
- Salary:
- 50.000,00 NGN Monthly