IP Networks Engineer
Lagos, Lagos
Posted 28 days ago
- Company:
- BLAKSKILL LIMITED
- Company Description:
- BlakSkill is a digital solution that meets the talent sourcing, development, access, visibility and needs of stakeholders in global talent marketplace. Blakskill’s mission is to provide a digital solution that meets the talent sourcing, development, access, visibility and needs of stakeholders in global talent marketplace. We are dedicated to empowering African Talents, connecting them with exceptional career opportunities worldwide, fostering growth, and driving positive change in the African job market. We envision a future where African talent is globally recognized, and companies across the world have easy access to a pool of verified and highly skilled professionals from Africa. By adhering to our core principles and staying true to our mission and vision, Blakskill Limited is transforming the talent acquisition landscape, empowering African Talents, and facilitating global access to verified talents from an African perspective. Together, we are building a brighter future, one successful connection at a time.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor
- Gender:
- Any
- Number of vacancies:
- 5
Job Description
Industry: Telecommunications
Location: Lagos, Nigeria
Job Type: Full time
KEY RESPONSIBILITIES
• 1st Level 24/7 IP solutions field support, escalation / on-call
• Proactive monitoring of equipment & facilities
• Network installation, testing & commissioning, bringing into service integration
• Cross connects & jumping
• Maintain records, inventory, and spares
• Receive equipment, bench test, storage, and RMA return handling
• Incident and problem resolution as directed by NOC / TAC
• Provide Service Desk / NOC / NMC cover during an Emergency / Disaster
• Recovery event
• Assist Service Manager as directed
• Assist with technical shareholder support / shareholder consultancy and
• sales support
• Assist with network equipment vendor management
• Assist with network quality and performance management
• Assist with creation of ad hoc reports as needed
• Assist other departments and lead and report on projects as requested by the Program Manager
• Adhere to all company policies and procedures
• Provide both pre-sales and post-sales support to the customers for good customer management and retention
• Make technical presentations and demonstrations to customers
• Provide training and product support for the technical teams
• Implementation of agreed technical sales strategies in the market.
JOB REQUIREMENTS
• Bachelor's degree (or equivalent work experience) in a technical field
• Technical certifications CCNA or JNCIA (desirable) or equivalent
• Understanding of Sales and Customer Lifecyle will be an added advantage
• Requires technical knowledge in the telecom industry including data centre installations.
• Knowledge of platforms including Data (Ethernet, IP/MPLS, OSPF, BGP),OTN, DWDM, SDH etc.
• Understanding of IP support platforms and systems, Customer activation, post activation support and monitoring.
• Knowledge in supporting transmission, switching and routing equipment from leading manufacturers, including Cisco, Mikrotik, Juniper, Tejas Networks etc.
• Experience working with AC and DC power as well as PSU/rectifier units
• Must use B/OSS tools effectively to record information accurately and concisely in a timely manner
• Demonstrate technical knowledge in telecommunications with commercial acumen