Operations Officer

• Knowledge of human resources and employment law
• Preparing job descriptions, contractual terms and conditions of employment
• Managing payroll and pensions
• Managing employee relations, including facilitating mediation of disputes and dealing with issues like bullying and harassment
• Preparing, planning and assigning work
• Analysing staffing needs to determine training and development requirements
• Tracking and managing employee absence records write and develop job descriptions, personnel specifications and job adverts
• manage the application process - check application forms, shortlist, interview, select successful candidates and inform unsuccessful ones
• Plan and sometimes deliver training, including new staff inductions
• Deal with staff welfare and administration-centred activities
• Advise on pay and other benefits
• Undertake salary reviews and manage redundancy programmes
• Carry out strategy and planning activities and develop strategies to meet immediate and long-term staff requirements
• Develop and implement policies on issues such as working conditions, performance management, disciplinary procedures and absence management
• Advise line managers in how to implement policies and procedures
• Liaise with a range of people involved in policy areas such as staff performance and health and safety
• Promote equality and diversity as part of the culture of the organisation
• Prepare staff handbooks, administer payroll and maintain employee records
• Interpret and advise on employment law
• Deal with grievances and implement disciplinary procedures
• Analyse training needs in conjunction with departmental managers.