Franchise Officer

Responsibilities:
• Onboard new franchise owners and ensuring franchise expansion and growth.
• Prepare and execute the marketing strategy for the Company's franchise opportunity, to attract new franchisees.
• Identify and research potential markets / sites to launch new franchise stores for retail expansion.
• Screen potential franchisee by analyzing investment requirements, potential of franchisee, financials, franchisee experience and vision.
• Negotiate terms and conditions of each franchise agreement.
• Offer continuous support to franchisees, to ensure the overall success of the business.
• Negotiate and review lease agreements for new franchise stores.
• Look for appropriate and suitable locations to set up new franchise stores.
• Develop the brand, identify business opportunities and execute franchising transactions.
• Building and strengthening the relationship with Franchisees.
• Liaising with the store managers to obtain exact key information that will provide a guide on performance and activities of franchise stores.
• Ensuring a successful setup of new franchise stores by collaborating with team members in other departments.
• Oversee Category Buying and Supply Chain, ensuring product ordering and delivery for franchise stores.
• Perform other activities required to achieve the Franchising business development goals.

Qualifications:
• Bachelor's degree or Higher National Diploma.
• Relevant professional qualification or certification is a plus.
• Minimum of 3 years working experience in Franchising and Investment, Business Development or a similar role.
• Good knowledge of new site identification and selection is required.

Skills Required:
• Excellent verbal and written communication skills.
• Strong analytical and negotiation skills.
• Great networking and corporate marketing skills.
• Excellent organizing skills and ability to multitask.
• Tech Savvy and Proficiency in Microsoft Office Applications.
• Ability to carry out relevant research on digital platforms.
• Excellent Customer Service Knowledge.
• Ability to go extra-mile (Passion for service).