Operations manager

Lagos, Lagos
Posted more than 30 days ago
Company:
THCO
Company Description:
At THCO, we are dedicated to connecting top talent with leading companies around the world. Our team of experienced recruiters have a deep understanding of the global job market and are committed to finding the best match for both talents and employers. With a global network of partners and clients, we are able to offer a wide range of job opportunities across various industries and locations. We take pride in our personalized approach to recruiting, working closely with talents and clients to understand their unique needs and goals. In addition to traditional recruiting services, we also offer a range of development support to help talents reach their full potential. Our team is passionate about helping individuals and companies succeed, and we are committed to providing exceptional service every step of the way. Whether you are a job seeker looking for your next career move or a company seeking top talent, THCO is here to support you.
Contract Type:
Full Time
Experience Required:
5 to 10 years
Education Level:
Bachelor
Number of vacancies:
1

Job Description

Job Overview:
We are seeking a dynamic and results-driven Head of Operations to lead and oversee the day-to-day operational functions across the organization. This senior leadership role is essential for ensuring the efficiency, scalability, and excellence in execution across all commercial-related departments. The successful candidate will optimize operational processes, manage key resources, and lead cross-functional teams to meet strategic objectives. Experience in e-commerce, chemical trading, or a logistics environment is crucial for this role.

Key Responsibilities:

Leadership & Strategy:
Lead and manage the operations function, ensuring alignment with overall business goals and strategic objectives.
Oversee and develop cross-functional teams, fostering collaboration and efficiency across departments.
Drive operational excellence and continuous improvement initiatives to optimize performance and scalability.

Operational Management:
Manage the daily operations across all commercial-related departments, ensuring the highest standards of execution.
Oversee resource management, ensuring effective allocation and utilization of resources to achieve business goals.
Develop and implement operational processes and systems that streamline workflows and improve overall efficiency.

Process Optimization & Efficiency:
Identify operational inefficiencies and implement process improvements to optimize workflows and reduce costs.
Focus on scalability, ensuring operational processes can grow and adapt with the business.
Ensure the execution of key operational objectives, driving both short-term results and long-term strategic goals.

Team Leadership & Development:
Build, lead, and mentor a high-performing operations team, fostering a culture of accountability, innovation, and excellence.
Provide coaching and development opportunities for team members, ensuring strong leadership across the operations department.
Establish and maintain clear communication channels within the team and with other departments to ensure alignment.

Performance Monitoring & Reporting:
Establish key performance indicators (KPIs) to measure the success of operational initiatives and track progress against targets.
Report on operational performance to the executive team, highlighting achievements, challenges, and opportunities for improvement.
Ensure the team meets operational targets while maintaining a high level of customer satisfaction and service quality.

Industry Expertise & Best Practices:
Leverage your experience in e-commerce, chemical trading, or logistics to bring industry-specific insights to the operations function.
Stay informed about industry trends and best practices, applying relevant knowledge to enhance operational strategies and processes.

Qualifications:
Minimum of 5+ years in operations management, with at least 2+ years in a senior leadership role.
Proven experience in e-commerce, chemical trading, or a logistics environment is essential.
Strong track record of leading operational teams and driving process optimization in fast-paced, dynamic environments.
Exceptional leadership and team management skills, with a proven ability to lead cross-functional teams.
In-depth knowledge of operations management, process optimization, and resource management.
Expertise in scalability, efficiency, and driving operational excellence.
Strong problem-solving abilities and a strategic mindset to navigate complex operational challenges.
Excellent communication skills with the ability to interact effectively with senior leadership and other departments.
Bachelor’s degree in Business Administration, Operations Management, Supply Chain Management, or a related field.
Master’s degree or MBA is a plus.
Salary:
1.000.000,00 NGN Monthly

Similar Jobs to Operations manager