Front desk officer

Island, Lagos

Posted more than 30 days ago

Company:: Work in Nigeria
Company Description:: Work in Nigeria is a talent recruitment and headhunting company based in Lagos Nigeria. Our overall goal is to redefine the recruitment sector by sourcing, shortlisting and placing suitable and top-notch talent in for our client’s businesses. At Work In Nigeria, we also provide employability and career advisory support to individuals and career professionals who require expert coaching and guidance with making career decisions. Our focus is ● To become THE platform for finding top talent in Africa. ● To assist companies to find the right talent for their business. ● To be a platform that provides a pool of top talent for recruiters to draw from. ● To reduce the employment scourge in Nigeria
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor
Number of vacancies:: 1

Job Description

Role :Front Desk Officer
Industry: Beauty Studio
Salary:120,000-150,000 Monthly
Location: Lekki

Responsibility

•Warmly greet clients, walk them to the proper beauty station and inform assigned beauticians of their arrival
•Book and confirm appointments via phone and email
•Process transactions (cash and credit cards) and issue receipts
•Welcome walk-ins, answer questions about services and schedule appointments based on availability
•Inform clients about new services and discounts
•Cross-sell services and products when appropriate
•Update client records with contact and billing details, appointments and services offered
•Manage our call center
•Maintain a tidy reception area

Requirements

•Proven experience as front desk representative, agent or relevant position
•Familiarity with office machines
•Knowledge of office management and basic bookkeeping
•Proficient in English (oral and written)
•Excellent knowledge of MS Office
•Strong communication and people skills
•Good organizational and multi-tasking abilities
•Problem-solving skills
•Customer service orientation