Debt Recovery Agent
Yaba, Lagos
Posted yesterday
- Company:
- Lifebank
- Company Description:
- LifeBank is a technology company that powers hospitals and care centers to deliver quality healthcare to patients in emerging markets. The company’s technology, infrastructure, agile production, and distribution networks enable hospitals in emerging markets to catch up with their global peers. The company has distributed 45,000+ medical products to 1000+ healthcare facilities, saving 18,000+ lives across Nigeria, Ethiopia and Kenya. At LifeBank, we are the technology-led healthcare system for the future.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Job Title: Debt Recovery Agent
Location: Lagos
Employment Type: Full-time
Salary: N120,000 Monthly Gross
Job Overview
We are looking to hire a suitable candidate to fill this position who will be responsible for following up on credit sales outstanding, reconciliations and collections.
Roles and Responsibilities
Contact debtors to negotiate payment plans, settlements, or full payments.
Interact with customers, clients, or internal teams via phone, email, or in person.
Manage and update accounts, records, and databases.
Negotiate payment terms or settlements.
Resolve disputes, address customer concerns, and find solutions.
Maintain accurate records, reports, and documentation.
Adhere to regulatory requirements, laws, and company policies.
Meet or exceed collection targets, goals, and performance metrics.
Requirements
At least 2 years experience in Debt collection
Strong verbal and written communication skills
Effective negotiation and persuasion skills
Ability to prioritize tasks, manage time, and maintain records.
Basic analytical skills to understand financial data and accounts
Excellent customer service and problem-solving skills
Ability to work collaboratively with internal teams
Willingness to adapt to changing situations and priorities.
- Salary:
- ₦120,000.00 Monthly
