Community Manager Volunteer
Lagos, Lagos
Posted 9 days ago
- Company:
- FriendnPal
- Company Description:
- FriendnPal is a mental health app that leverages the power of AI to provide support to individuals seeking help for their personalized mental health concerns. Our app collects relevant information using a built-in sensor that detects mood and changes in behavior. We provide support by giving signals when help is needed and connecting users with the relevant healthcare provider.
- Contract Type:
- Remote
- Experience Required:
- 1 year
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
Foster a positive and supportive online community environment across various platforms (e.g., social media, forums, chat groups).
Engage with community members, respond to inquiries, and address concerns or feedback promptly and professionally.
Develop and implement strategies to increase community engagement and participation.
Create and curate content to share with the community, including relevant news, updates, resources, and discussions.
Collaborate with team members to organize virtual events, campaigns, and initiatives to involve the community.
Monitor and analyze community metrics, feedback, and trends to inform decision-making and improve community engagement efforts.
Act as a liaison between the community and the organization, conveying community insights, needs, and feedback to internal stakeholders.
Maintain and update community guidelines, policies, and standards to ensure a safe and inclusive environment for all members.
Qualifications:
Excellent communication skills, both written and verbal.
Strong interpersonal skills and the ability to build relationships with diverse audiences.
Experience managing online communities or social media platforms preferred.
Knowledge of community management best practices and strategies.
Familiarity with social media management tools and analytics platforms.
Ability to work independently and as part of a collaborative team.
Passion for the organization's mission and commitment to promoting community engagement and empowerment.
Benefits:
Opportunity to make a meaningful impact and contribute to a worthy cause.
Gain valuable experience in community management, social media, and nonprofit operations.
Develop skills in communication, relationship building, and leadership.
Flexible schedule and remote work environment.