Travel and Experience Manager

At Travelkulture, we believe that travel is more than just movement – it's about creating unforgettable memories, cultural immersion, and transformative experiences. As a leading organisation in the tourism/hospitality/event management/corporate travel sector, we are on a mission to curate world-class travel experiences that inspire, educate, and delight our clients.
We are currently seeking a dynamic, highly organised, and passionate Travel and Experience Manager to join our growing team. If you thrive in a fast-paced environment and have a flair for creating extraordinary travel moments, we’d love to hear from you.

Position Summary
The Travel and Experience Manager will be responsible for planning, coordinating, and executing travel programs and experience-based offerings for individuals, groups, and corporate clients. This role requires a blend of creativity, logistical expertise, customer service excellence, and a deep understanding of global destinations and cultural nuances.

Key Responsibilities
• Travel Planning & Coordination:
o Design and manage bespoke travel itineraries (domestic and international).
o Liaise with airlines, hotels, transport providers, and local partners to secure bookings and exclusive experiences.
o Handle all aspects of travel logistics, including flights, visas, accommodation, and transportation.
• Experience Design:
o Curate engaging and immersive experiences such as cultural tours, culinary events, wellness retreats, adventure trips, and corporate retreats.
o Stay updated on emerging travel trends, destinations, and customer preferences.
o Work with marketing to package and promote experiences to target audiences.

• Client Engagement:
o Serve as the main point of contact for clients before, during, and after their trips.
o Customize travel plans based on client interests, budgets, and expectations.
o Provide on-the-ground support or remote assistance to resolve issues quickly.

• Vendor & Partner Management:
o Develop and maintain strong relationships with travel suppliers, guides, and experience partners.
o Negotiate favorable rates and contracts to ensure value and quality.

• Budgeting & Reporting:
o Prepare and manage travel budgets and ensure cost-effectiveness.
o Track feedback and performance metrics to continuously improve offerings.
o Submit post-trip reports and client satisfaction analyses.

Requirements & Qualifications
• Bachelor's degree in Hospitality, Tourism Management, Business, or related field.
• 3–5 years of experience in travel coordination, destination management, or event planning.
• Strong knowledge of domestic and international travel logistics.
• Exceptional organisational and multitasking abilities.
• Excellent interpersonal, communication, and customer service skills.
• Creative mindset with an eye for detail.
• Familiarity with travel booking platforms and CRM systems.
• Ability to travel as needed (including weekends or holidays).
• Multilingual abilities are a plus.