Ticketing and Reservation Officer

Ikeja, Lagos

Posted 4 days ago


Company:: Workpedia Africa Ltd
Company Description:: Workpedia Africa Ltd At Workpedia Africa Ltd, we are a leading recruitment and talent management agency dedicated to connecting businesses with top-tier talent across various industries. With a strong presence in Nigeria and the UK, our mission is to deliver tailored staffing solutions that align with our clients' unique needs, fostering growth and success. Our expertise spans across various sectors, including IT, Engineering, Hospitality, FMCG, and more. We pride ourselves on our ability to understand the dynamics of each industry, providing specialized services that include recruitment, HR consulting, and employee training.
Contract Type:: Full Time
Experience Required:: 2 years
Education Level:: Bachelor
Number of vacancies:: 1

Job Description

Ticketing and Reservation Officer
Location: Lagos
Employment Type: Full-time

Responsibilities:
Assisting customers with booking flights, hotels, car rentals, and other travel-related services.
Providing excellent customer service, answering inquiries, and resolving issues related to reservations and ticketing.
Utilize computerized reservation systems to process bookings accurately and efficiently, ensuring compliance with airline and hotel policies.
Stay updated on travel regulations and industry trends to provide customers with relevant information and recommendations.
Ensure a seamless booking experience for our clients while maximizing sales and revenue for the travel agency.

Requirements
HND/BSc in Business Admin or related field
2+ years experience in related work experience
Excellent communication and reporting skill
IATA Certification is a big plus