General Manager

JOB TITLE: General manager

INDUSTRY; Hospitality

LOCATION: Lekki phase 1 lagos

Remuneration: #300,000

Job brief

We are looking for an experienced General Manager to oversee the daily operations of our Fine Dinning Restaurant as well as provide strategic direction. You will plan and supervise the activities of an extensive and diverse workforce to ensure the smooth and profitable running of business.

It is important for the General manager to be involved in all aspects of the restaurant operations. You will be just as responsible for dealing with complaints as for strategizing and preparing reports. You will be a key person of reference for employees and clients as well as external vendors.

The General manager must be able to guide the employees to work as a well-functioning team. Therefore, the ideal candidate will be a team player and an effective leader, able to set examples and foster a climate of cooperation.
The goal is to enhance customer dedication and expand our clientele by strengthening our restuarant’s reputation.

Responsibilities

Supervise work at all levels (receptionists, kitchen staff, maids, office employees etc.) and set clear objectives

Plan activities and allocate responsibilities to achieve the most efficient operating model

Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits

Develop and implement an intuitive and efficient marketing strategy to promote the restaurant services

Communicate with customers when appropriate (welcome them in the facilities, address their complaints, find solutions to problems, offer information etc.)

Deal with maintenance issues, shortages in staff or equipment, renovations etc.

Collaborate with external parties such as suppliers, travel agencies, event/conference planners etc.

Inspect facilities regularly and enforce strict compliance with health and safety standards

Requirements and skills

Degree in Business Administration,Hospitality Management or relevant field

5yrs experience as fine dinning restaurant Manager or relevant role

Fluency in English; knowledge of other languages is a plus

Understanding of all restaurant management best practices and relevant laws and guidelines

Working knowledge of MS Office; knowledge of hotel management software (PMS) is an advantage

Excellent customer service skills as well as a business mindset

Demonstrable aptitude in decision-making and problem-solving

Reliable with an ability to multi-task and work well under pressure

Outstanding leadership skills and a great attention to detail.

Qualified applicants must live with LEKKI PHASE 1, AJAH, IKOYI, OBALENDE,GBAGADA,VICTORIA ISLAND