Telesales Agent
Ikeja, Lagos
Posted 7 days ago
- Company:
- Henriken consulting limited
- Company Description:
- Henriken Consulting Limited (HCL) is a premier human capital management and development firm serving individuals, SMEs, large corporations, and public institutions across Africa, the USA, the UK, and Canada. HCL provides international management education and training, human capital development services, professional certifications, and business solutions. The Henriken Team is known for its young, innovative talents and commitment to exceptional client support. Our agile service culture, efficient management, and top-notch business ethics have driven consistent growth in clientele and profitability since inception. We strive to be a leading firm in people and business management, leveraging technology to support a sustainable global economy.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Number of vacancies:
- 20
Job Description
Location: [Ikeja]
Employment Type: Full-Time
Industry: [Sovereign Finance Institution.]
This is a full-time on-site role for a Telesales Executive located in Ikeja. The Telesales Executive will be responsible for communication with customers, generating leads, providing customer support, and driving sales on the phone. We are seeking a highly motivated and results-driven Telesales Executive to join our dynamic sales team. In this role, you will be responsible for generating leads, closing sales over the phone, and maintaining strong relationships with existing and prospective clients. The ideal candidate possesses excellent communication skills, a persuasive attitude, and a passion for achieving sales targets.
Key Responsibilities
Conduct outbound calls to potential customers to promote products/services.
Build and maintain a pipeline of prospects and follow up consistently.
Understand customer needs and tailor solutions accordingly to drive conversion.
Meet or exceed weekly and monthly sales targets and KPIs.
Accurately record all customer interactions and update CRM systems.
Handle customer objections professionally and convert leads into sales.
Collaborate with the sales and marketing teams to optimize campaigns and improve customer outreach.
Provide feedback on customer trends and market insights to help shape business strategy.
Qualifications and Requirements
Bachelor’s degree in Business, Marketing, or a related field (or equivalent experience).
Proven experience in telesales, telemarketing, or inside sales is a must.
Excellent verbal communication and interpersonal skills.
Ability to work independently and manage time effectively.
Strong negotiation and closing skills.
Proficient in Microsoft Office and CRM tools (e.g., Salesforce, HubSpot).
Target-driven with a proactive and resilient attitude.
- Salary:
- ₦150,000.00 Monthly
