Restaurant Manager

Yaba, Lagos

Posted 2 days ago

Company:: Pinnah Foods Ltd
Company Description:: Pinnah Foods Ltd is a Quick Service Restaurant chain serving our customers with the Ice Cream Factory and Yin Yang Express. Our story started in 2009 with the passion and excellence of husband-and-wife duo, Folusho and Shade Ogunleye in Victoria Island Nigeria.
Contract Type:: Full Time
Experience Required:: 1 year
Education Level:: Bachelor
Number of vacancies:: 3

Job Description

The Restaurant Manager will be responsible for the overall performance of the restaurant, including operational efficiency, customer satisfaction, team leadership, and profitability. The ideal candidate is a proactive leader who thrives in a fast-paced environment and has a passion for hospitality, people development, and continuous improvement.

Key Responsibilities:

1. Lead day-to-day restaurant operations to deliver exceptional food quality and customer service.

2. Recruit, train, and motivate team members to uphold Pinnah Foods' standards.

3. Monitor and manage inventory, food costs, and labour to meet financial targets.

4. Ensure full compliance with health, safety, and sanitation regulations.

5. Handle customer concerns with professionalism and a problem-solving mindset.

6. Drive team engagement and foster a positive, performance-oriented work culture.

7. Analyse performance reports and take corrective actions where needed.

8. Collaborate with support teams (HR, Marketing, Finance) to implement new initiatives and promotions.