Operation Supervisor
Ilupeju, Lagos
Posted 2 days ago
- Company:
- Whipsmart service provider
- Company Description:
- Whip-smart service provider Ltd has its head office in Lagos Nigeria and was founded to provide service for our clients. We are your trusted partner in recruitment solutions for both corporate and domestic recruitment, Trainings and Consultancy Services. We understand the importance of finding the right individuals who can contribute to the success of your organization or enhance your household as we are focused on client’s satisfaction/ surpassing of expectations and employee job satisfaction.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Location: Ikorodu Road, Town planning, Ilupeju, Lagos
Employment Type: Full-Time (Monday to Friday)
Salary: ₦120,000 – ₦150,000
About Us:
Our client is a fast-growing cleaning services company providing top-quality residential and commercial cleaning solutions. With a strong focus on professionalism, reliability, and customer satisfaction, they are on a mission to redefine cleanliness and operational excellence in the industry.
Job Summary:
The Operations Manager/Supervisor will be responsible for overseeing daily operations, managing cleaning teams, and ensuring consistent service quality. The ideal candidate is organized, detail-oriented, and proactive—capable of solving problems quickly and helping drive sales through exceptional service delivery.
Key Responsibilities:
- Manage daily cleaning operations and coordinate staff schedules
- Supervise cleaning teams to ensure high standards of service
- Conduct routine site inspections and address service gaps
- Resolve client inquiries and complaints promptly and professionally
- Oversee inventory and logistics of cleaning supplies and equipment
- Develop and enforce operational procedures and best practices
- Support sales efforts through exceptional service delivery and customer retention
- Maintain records of job completion, staff performance, and client feedback
- Identify opportunities for improvement and cost-efficiency
Requirements:
- Minimum of OND/HND in any discipline
- Prior experience in the cleaning industry is a strong advantage
- Strong organizational and multitasking abilities
- Excellent problem-solving and decision-making skills
- Sales-driven mindset with a focus on customer satisfaction
- Strong leadership and communication skills
- Basic tech skills (e.g., mobile apps, email, spreadsheets)
- Must reside within commuting distance to Ilupeju
- Salary:
- ₦150,000.00 Monthly
