Clinic Coordinator
Lagos, Lagos
Posted today
- Company:
- HRD solutions
- Company Description:
- At HRD Solutions, we provide performance focused support to businesses in the areas of business strategy, organizational design and Human Resource Consulting. Our unique approach is client- centric derived from our unwavering commitment to follow through with our clients with game changing strategic plan to achieve their overarching business goals.
- Contract Type:
- Full Time
- Experience Required:
- 5 to 10 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
o The Clinic Coordinator plays a pivotal role in ensuring the seamless coordination of patient care services within the fertility clinic.
o This position serves as a crucial link between patients, healthcare providers, and administrative staff, facilitating efficient communication and patient satisfaction.
Responsibilities
Patient Liaison:
o Act as the primary point of contact for patients, addressing inquiries, concerns, and requests promptly and professionally.
o Provide guidance and support to patients throughout their healthcare journey, ensuring they understand procedures, treatments, and follow-up care plans.
o Facilitate communication between patients and clinical staff, ensuring clear understanding and mutual respect.
o Serve as an advocate for patients, addressing their needs and concerns with empathy and compassion.
Administrative Coordination:
o Coordinate patient appointments, ensuring optimal scheduling and minimal wait times.
o Maintain accurate patient records, including demographics, medical history, and treatment plans.
o Collaborate with administrative staff to streamline patient registration and billing processes.
o Ensure compliance with regulatory standards and organizational policies regarding patient confidentiality and data security.
o Provide resources and information to patients regarding their health conditions, treatment options, and self-care practices as directed by the consultant/Medical Director.
Clinical Support:
o Assist clinical staff with patient assessments, examinations, and procedures as needed.
o Facilitate the flow of patients within the clinic, optimizing efficiency and minimizing disruptions.
o Coordinate with medical staff to ensure timely delivery of diagnostic tests, prescriptions, and other clinical services.
o Assist in the implementation of quality improvement initiatives to enhance patient care delivery and satisfaction.
o Monitor patient satisfaction metrics and feedback to identify areas for improvement and implement appropriate interventions.
Salary: N300K-N400K
- Salary:
- ₦300,000.00 Monthly
