B2B Operations Coordinator

Ikeja, Lagos
Posted today
Company:
BEST SERVICE RAYA
Company Description:
Multinational Company specialized in Distribution, Retail and After Sale Operating in Nigeria since 2008, headquartered in Egypt
Contract Type:
Full Time
Experience Required:
2 years
Education Level:
Bachelor
Gender:
Any
Number of vacancies:
1

Job Description

Job Title: Operations coordinator

Location: Ikeja, Lagos

Department:
B2B

Reports To:
B2B manager

Summary of
Role: Operations coordinator is responsible for B2B marketplace order
fulfillment operations, in order to give EZEE customers and sellers the
seamless delivery experience in an efficient manner, to fulfill Raya strategy,
goals and objectives set by management.

ESSENTIAL
DUTIES AND RESPONSIBILITIES

Follow up
with the sellers on daily basis to prepare their orders and drop them in EZEE
WH.

Follow up
with the warehouse to make sure that the dropped items are corresponding to
ordered items.

Update
orders status on marketplace spreadsheets on daily basis, either delivered or
returned.

Follow up
with the seller to collect the returned items, and update the marketplace
spreadsheets accordingly.

Confirm the
payment collection per order and update the data accordingly.

Send to
finance the daily report of the delivered orders.

Send to
finance the weekly payment request per seller.

Confirm
with the sellers their received payments and accounts balances.

Make the
training to the sellers when needed.

Qualifications:

Good
knowledge of Microsoft office.


Interpersonal skills.

Ability to
analyze large sets of data and draw conclusions.