HR Operations Officer

Function: HR Operations
Reporting to: Head, Human Capital Management
Location: Lagos
Travel Frequency: Occasionally

Purpose of the Job (Brief)

As an integral member of the HCM team, the HR Operations Officer is responsible for providing administrative support and ensuring smooth operations of HR processes ranging from probation, on- boarding and off-boarding as well as employee relations and general HR operations.

Expected Key Results

Onboarding & Off-boarding
Staff Probation & Confirmation
HR Operations
​HR Analytics & Reporting
External Correspondence

Educational Qualifications & Functional Skills

BSC/HND (2.2/Upper Credit minimum) in Human Resources, Social Science, Arts & Humanities and other related field.
HRMS systems and database literacy with the ability to quickly pick up new systems
Effective administration and accurate record keeping skills
Superior communication and interpersonal skills (oral and written).
Knowledge of labor laws
Demonstrate sound judgment, maturity, tact, and a sense for ethics and integrity.
Analytical and interpretive skills. Ability to integrate information from a wide variety of sources.

Work Experience

3 years proven experience as a HR Generalist, HCM operations and office support.
Ability to identify and implement improvements in systems and processes
Excellent Microsoft Office Skills
Impeccable data reporting proficiency

Other Requirements:

Self-motivated, curious and able to use initiative to creatively solve problems
Passionate about operational effectiveness and improvement
Customer Focus
Intuitive and resourceful
Calm under pressure and able to juggle multiple pressing tasks at once
Highly organised with an eye for detail
People oriented and empathetic
Excellence driven, takes initiative and driven.
Tech savvy
Action orientation
Drive results
Cultivate Innovation
Ability to optimize work processes
Resilience
Self Development
Nimble Learning