Customer Service Intern
Ikeja, Lagos
Posted yesterday
- Company:
- Careers Verified
- Company Description:
- At Careers Verified, we go beyond narrowly defined client’s issues, we create opportunities for our clients, candidates, colleagues, collaborators, and the community. Through a network of diversified but highly complementary line of business, we help organizations find critical talent, access cutting-edge advice and get the innovative support they require to grow in a challenging market. We partner with businesses and organizations of varying size and structure across diverse sectors, such as Oil and Gas, Engineering, Finance, Telecom, FMCG, Legal, Technology, Healthcare, Travel and Aviation etc. to enhance business performance and to optimize for growth to achieve exceptional results. What sets us apart is the depth of our capabilities, creative problem solving approach and proven track record in our practice area combined with in-depth knowledge of the realities of the industries we serve.
- Contract Type:
- Full Time
- Experience Required:
- No Experience
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Key Responsibilities:
Respond to customer inquiries via phone, email, chat, and social media.
Provide accurate information about products, services, policies, and procedures.
Assist in troubleshooting customer issues and escalate complex cases when necessary.
Maintain and update customer records in the system.
Support the team in analyzing customer feedback and suggesting improvements.
Collaborate with other departments to ensure seamless customer service.
Handle administrative tasks related to customer service operations.
Qualifications & Skills:
Currently pursuing or recently completed a degree in Business, Communications, Marketing, or a related field.
Strong verbal and written communication skills.
Customer-oriented with a positive and professional attitude.
Ability to multitask and work in a fast-paced environment.
Basic knowledge of CRM systems or willingness to learn.
Proficiency in Microsoft Office (Word, Excel, Outlook) and Google Suite
