Customer Service Personnel
Lagos, Lagos
Posted 3 days ago
- Company:
- Rubels and Angels Limited
- Company Description:
- Fine Dining Take in and Take out Restaurants known for the making of African, intercontinental dishes and pastries.
- Contract Type:
- Full Time
- Experience Required:
- 2 years
- Education Level:
- Senior Secondary
- Number of vacancies:
- 60
Job Description
* Handle incoming calls, emails, chats, and other communications from customers.
* Provide accurate, valid, and complete information in response to customer inquiries.
* Resolve product or service problems by clarifying issues, determining the cause, and offering solutions.
* Process orders, forms, applications, and requests.
* Follow up with customers to ensure issues are resolved to their satisfaction.
* Maintain detailed records of customer interactions and transactions.
* Escalate unresolved issues to appropriate departments or management.
* Stay up-to-date on company products, services, policies, and procedures.
* Identify and assess customers' needs to achieve satisfaction.
* Assist with customer feedback collection and report common issues or trends.
REQUIREMENTS
Must reside within the axis of ago palace way, lagos state.
- Salary:
- ₦60,000.00 Monthly
