Supervisor

Supervise hotel staff to ensure efficient, high-quality service delivery.

Monitor daily operations of assigned departments (housekeeping, front office, food & beverage, maintenance, etc.).

Train, motivate, and evaluate staff performance.

Ensure compliance with hotel policies, safety regulations, and quality standards.

Handle guest complaints and requests promptly and professionally.

Assist in staff scheduling and resource planning to meet operational demands.

Conduct regular inspections of facilities to maintain cleanliness, safety, and maintenance standards.

Report operational issues and suggest improvements to management.

Maintain accurate records of staff attendance, maintenance logs, and guest feedback.

Collaborate with other departments to ensure seamless guest experiences.

Support special events and manage workflow during peak periods.