General Manager (Utilities and Facilities Management)
Lekki, Lagos
Posted today
- Company:
- Ralds and Agate Limited
- Company Description:
- Ralds & Agate (R&A) is an Organizational Effectiveness Firm focused on providing People and Process related solutions to businesses, communities and organizations within and outside Africa. We bring a versatile & cumulative business and professional experience of over 4 decades. Multifaceted industry experience across Oil & Gas, Research & Technology, Hospitality, Manufacturing, Financial services etc. We work to support C suite clients to ensure that they derive value from their very valuable asset: their Employees. We are focused and committed towards building partnerships and mutually beneficial long term relationships with our clients.
- Contract Type:
- Full Time
- Experience Required:
- More than 10 years
- Education Level:
- Bachelor
- Number of vacancies:
- 1
Job Description
Reporting to the Group CEO, the General Manager will be responsible for the oversight and management of all Utilities, Community Facilities& Security Services. He /She will be directly responsible for overseeing the activities of retained service providers. He / She is responsible for ensuring the profitable management of all communities and implementing strategic plans designed to enhance profitability and efficiency across all assigned operating units.
Key Tasks /Responsibilities:
UTILITIES & FACILITIES
1. Oversee and ensure profitable operations for all Utility Services, particularly Power, Water & Broadband Internet.
2. Coordinate and manage all facilities teams to ensure that all communities are well serviced.
3. Collaborate & work closely with the Divisional Director, Construction, and the Group CEO to ensure the prompt & Profitable management of all residential and commercial assets in developed communities
4. In conjunction with the Finance team, ensure all operations are carried out profitably
5. Create and implement defined operational procedures, control policies, and quality standards for all communities.
FINANCIAL MANAGEMENT / REVENUE ASSURANCE: -
1. Ensuring that Utilities & Community Services are profitable and meet stipulated targets
2. Provision of cost management oversight for all communities under management
3. Meet annual preset financial targets & objectives
CLIENT & STAKEHOLDER MANAGEMENT: -
1) Identify and resolve all community issues and challenges
2) Coordinate quarterly community engagement sessions
3) Manage and coordinate all Client Management Activities
COMMERCIAL SERVICES / LEASING & COMMUNAL FACILITIES: -
1. Ensure that all commercial facilities, especially business offices, Nests, Arcades, and Recreation Parks operate profitably and efficiently.
2. Maintain productive & cordial relationships with all residents, subscribers, customers, contractors & suppliers.
3. Oversee the management of all PROPKEYS assets.
Educational Qualifications/Experience:
1) A good bachelor’s degree or other postgraduate certifications
2) Minimum of ten (10) years post-qualification work experience in a facilities or community management role; or
3) Minimum of ten (10) years post-qualification work experience in a customer service/relationship management role
4) Minimum of five (5) years of work experience MUST be in a management role with a minimum of ten(10) direct reports.
Requirements/Skills:
Strong People Management Skills
Strong interpersonal skills
Proven track record in conflict management & dispute resolution
Strong social & communication skills
Proven Leadership skills
Strong relationship management skills
Strong Negotiation Skills
- Salary:
- ₦900,000.00 Monthly
